This Policy outlines the rules, responsibilities, and service terms for using the Invoice Generation Services provided by KGI Infotech (“we”, “our”, “the Company”). By using our invoice system, you agree to follow the guidelines below.

1. Service Overview

KGI Infotech provides a digital platform for:

Creating and generating invoices

Managing customer billing

Downloading invoices in PDF or other supported formats

Storing and retrieving invoice records

These services are designed for business, professional, and organizational use.

2. User Responsibilities

By using our invoice service, users agree to:

Provide accurate business and customer information.

Ensure invoice details (items, amounts, taxes, dates) are correct before finalizing.

Comply with all applicable tax and billing laws.

Maintain the confidentiality of login credentials.

We are not responsible for any losses caused by inaccurate or incomplete user data.

3. Data Storage & Security

All invoice data is stored securely on our servers.

We use standard security practices to protect your information.

Users must ensure their own device and network security.

KGI Infotech is not responsible for data loss caused by external factors such as hardware failure, user error, or third-party actions.

4. Invoice Accuracy

Users are fully responsible for:

Correct tax calculation (GST, VAT, service charges, etc.)

Accuracy of customer information

Correct product/service entries

KGI Infotech only provides a tool for generating invoices and is not liable for legal or financial errors in your invoice content.

5. Payment & Billing Policy

If your plan includes subscription-based invoicing services:

Payments must be made on time to avoid service interruption.

Non-payment may result in temporary suspension of invoice downloads or account access.

All subscription fees are non-refundable unless required by law.

6. Refund Policy

Since the Invoice Generation System is a digital service:

Payments for subscriptions, add-ons, or custom features are non-refundable.

Refunds may be considered only in cases of verified technical failure.

7. Service Availability

We aim to provide 24/7 uptime for invoice generation.

Temporary downtime may occur due to maintenance, upgrades, or server issues.

We are not responsible for losses arising from service unavailability.

8. Privacy & Confidentiality

We do not share your business or invoice data with any third party except:

When required by law

When authorized by the user

For system maintenance by authorized personnel

User data remains confidential and protected under our Privacy Policy.

9. Limitation of Liability

KGI Infotech is not liable for:

Incorrect invoice entries made by the user

Tax miscalculations

Loss of revenue due to billing errors

Third-party misuse of downloaded invoices

Any indirect, incidental, or consequential damages

10. Prohibited Activities

Users must not:

Generate fraudulent or illegal invoices

Misuse the system for tax evasion

Attempt to hack, reverse-engineer, or disrupt the platform

Use the platform for unauthorized third-party services

Violation may lead to permanent suspension.

11. Updates to the Policy

We may modify or update this Policy at any time.
Updates will be posted on our website or within the dashboard.
Continued use of the service constitutes acceptance of the updated terms.

12. Contact Information

For questions or support, contact:

KGI Infotech
📧 Email: infotechkgi@gmail.com
📞 Phone: 7447633643
🌐 Website: https://invoice.madchenfilm.com
📍 Address: Pune, Maharashtra